Intro
Buy Bitcoin
Sell Bitcoin
What is bitcoin?
What is Bitcoin?
Recent Blog Posts
Home
Locations
Buy Bitcoin
Sell Bitcoin

XBTeller

Intro
Buy Bitcoin
Sell Bitcoin
What is bitcoin?
What is Bitcoin?
Recent Blog Posts
Home
Locations
Buy Bitcoin
Sell Bitcoin
 
Featured
How long does it take to receive my bitcoins?
Buying Bitcoin, Our Service
How long does it take to receive my bitcoins?
Buying Bitcoin, Our Service

We send the coins to your address immediately after you're finished adding bills, so you should see the coins hit your wallet in seconds. 

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Buying Bitcoin, Our Service
Our Service
How long does enhanced verification take at one of your kiosks?
Our Service

It can take between 5 and 15 minutes to complete the enhanced verification. You'll receive a text message letting you know it's finished. If you've been waiting for more than 15 minutes, feel free to give us a call and we'll check on things.

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Our Service
What should I do if I'm having trouble while using an XBTeller Bitcoin ATM?
Our Service, Machine troubles
What should I do if I'm having trouble while using an XBTeller Bitcoin ATM?
Our Service, Machine troubles

Sorry you're having trouble!

If you're standing at one of our machines and things aren't working the way you'd expect, please give us a call!

(844) 264-6835 

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Our Service, Machine troubles
How much does it cost to host a kiosk?
Hosting an XBTeller Kiosk
How much does it cost to host a kiosk?
Hosting an XBTeller Kiosk

Not a dime! Other than a couple square feet of unused space and access to power and internet, hosting a kiosk is free.

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Hosting an XBTeller Kiosk
Selling Bitcoin, Our Service
How many confirmations are required before I get my cash?
Selling Bitcoin, Our Service

We currently require 1 network confirmation before cash is available for pickup. 

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Selling Bitcoin, Our Service
Selling Bitcoin
What should I do if my offer expires before I send bitcoin?
Selling Bitcoin

If your offer expires and you haven't sent the coins yet, just start the transaction over and a new offer will be generated for you. 

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Selling Bitcoin
Compliance, Our Service
Why do you require identifying information to buy and sell bitcoin?
Compliance, Our Service

Aside from the typical KYC requirements, the most practical reason is that in the event of some problem with your transaction, we need to make sure we can correct it for you, not someone else. By getting just a bit of information from you before a transaction, we can both relax knowing that if something goes wrong mid-transaction (like a loss of network connectivity or a bill jam) we can make it right. 

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Compliance, Our Service
Our Service, Buying Bitcoin
Do you guys accept credit or debit cards for bitcoin purchases?
Our Service, Buying Bitcoin

Our bitcoin ATMs only accept cash.

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Our Service, Buying Bitcoin
 

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